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  • Why is customer retention so much more important in B2B than in B2C?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?
  • Does price elasticity really exist in B2B markets?
  • How does internal marketing relate to change management?
  • Are there other profitable growth drivers a pricing team could focus on?
  • How can we get ahold of competitors' price lists?
  • How do you "normalize" your pricing to something else?
  • Are there downsides to grandfathering existing SaaS subscribers into their current pricing levels when we raise prices for newbies?
  • When conducting research interviews, how many should we try to conduct?
  • My company seems to love platitudes. How do I get others to focus on real messages?

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