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Whether you have specific questions about driving better pricing outcomes in a B2B environment—or just want to know which questions you should be asking—the library of questions in the PricingBrew Journal makes it easy to find the answers and resources you need.

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  • How can I tell if a customer is defecting early enough to do something about it?
  • Why would a B2B customer defect if they are saying they're satisfied?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • What's the difference between defection detection and customer retention?
  • Our competitors are offering a lower price. Why wouldn’t a customer just take their offer?
  • What do I do if my internal team can’t reach agreement on a set of value-drivers and their relative importance?
  • Why are the early signs of customer defection so difficult to spot?
  • We're trying to reduce the complexity of our pricing model. Any tips or suggestions?
  • What are some good ways to talk about price/volume tradeoffs?
  • What if our whole analytics initiative is built around giving end-users the ability to slice-and-dice data for themselves?

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  • How Customers Evaluate a Price

    Customers aren't as logical in understanding value and assessing a price as you might think. In this guide, Mark Dresdner exposes eight factors that play an important role when a potential customer evaluates your prices.

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  • Identifying Your Value Along Five Dimensions

    It's best to present a well-rounded set of criteria upon which customers can base a buying decision. In this guide, you'll learn about five dimensions of value with over 50 potential value-drivers that can influence buying decisions.

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