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  • How can I tell what a customer's real agenda is and identify what type of buyer they really are?
  • What's the difference between pricing analytics and optimization?
  • If we have people with lots of experience in the industry, do we really need to conduct marketing research?
  • What if our top-selling salesperson is the worst at hitting target prices and margins?
  • Is speaking about loss avoidance really more powerful than highlighting upside gains?
  • Can just measuring something cause it to improve?
  • Why is accurate price segmentation so important?
  • When doing competitive analysis, where else can we look to uncover our competitors' priorities?
  • My company seems to love platitudes. How do I get others to focus on real messages?
  • What is a "Steady State" customer defection and how do I spot it?

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