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Manage Your Customer Mix to Improve Profits

How to Improve Gross Margin Production Without Changing Your Prices or Lowering Your Costs

To improve profit performance, most people naturally assume that you have to raise your prices or lower your costs---preferably doing both at the same time. But your prices and your costs are not the only variables in the equation. In this video guide, you'll learn:

  • How and why your customer mix may have even more influence on profits than your pricing.
  • Why certain customers are inherently more profitable than others and how to identify them.
  • How one company managed their customer mix to improve revenues, profits, and retention.
  • A straightforward approach you can use to begin proactively managing your mix with less risk.

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