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  • If we have people with lots of experience in the industry, do we really need to conduct marketing research?
  • Should I share the results of our marketing research with the sales team?
  • Are there downsides to grandfathering existing SaaS subscribers into their current pricing levels when we raise prices for newbies?
  • When leading others through the rationale behind a change, isn't there a danger that they'll arrive at different conclusions?
  • How can we get ahold of competitors' price lists?
  • What's the difference between defection detection and customer retention?
  • We're trying to reduce the complexity of our pricing model. Any tips or suggestions?
  • What are the different buyer types we might be negotiating with?
  • What is a "Mix Shift" customer defection and how do I spot it?
  • When conducting research interviews, how many should we try to conduct?

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