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  • Is speaking about loss avoidance really more powerful than highlighting upside gains?
  • How do I know if my value messages are really "strategic"?
  • We're trying to reduce the complexity of our pricing model. Any tips or suggestions?
  • What role should lifetime value play in our pricing segmentation?
  • What if our whole analytics initiative is built around giving end-users the ability to slice-and-dice data for themselves?
  • How does internal marketing relate to change management?
  • Can you tell, in advance, whether a promotional discount will work?
  • Isn't the point of analytics all about identifying outliers and taking action to make sure they don't happen again?
  • Why are the early signs of customer defection so difficult to spot?
  • What are the growth paths that other pricing groups are taking?

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