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  • Can just measuring something cause it to improve?
  • I'm tired of policing my sales team and playing "bad cop" on every deal. Any suggestions?
  • When conducting research interviews, how many should we try to conduct?
  • Can you tell, in advance, whether a promotional discount will work?
  • What do I do if my internal team can’t reach agreement on a set of value-drivers and their relative importance?
  • Is speaking about loss avoidance really more powerful than highlighting upside gains?
  • What if our top-selling salesperson is the worst at hitting target prices and margins?
  • Should we announce price increases to customers whose pricing is actually being grandfathered and NOT increased?
  • Are there other profitable growth drivers a pricing team could focus on?
  • Should it concern us that customers haven't ever considered the value-drivers we've identified?

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